Shipping policy

Domestic Shipping

At this time, we ship to all states in US mainland.

We ship out every Monday & Tuesday. If you place the order later than Monday 6pm EST, we will ship in the following week. We only do UPS 1-2day shipping. Regular package for areas below 60 degrees, and COLD package with ice packs for areas above 60 degrees. 

We monitor weather and temperature carefully when shipping. We highly recommend you to keep your eye out for your deliveries and put them into the fridge as soon as MOYU is delivered.

 

Order Tracking

You’ll receive the order confirmation email immediately when you place the order, and a shipping confirmation email with tracking details once your orders are shipped (MON/TUE). Please check your spam if you don’t see our emails.